FAQ

Can I drill holes in my aquarium for external filters?

Most models are made with tempered glass panels and cannot be drilled. Non-tempered models are available on certain aquariums. However, we do not recommend our customers to drill the aquarium. Please seek the advice of a qualified technician before making any attempts to drill your aquarium. Non-tempered models typically have thicker panels, however, the number of holes and sizes must be taken into account before drilling. In some cases, you may special order aquariums pre-drilled with single and dual reef overflow systems that have tempered panels. Please note, any aquarium that has been altered or modified in any way (i.e. - removal of center brace, drilled, attempted to drill) by any individual that is not a qualified Aquarium Masters technician will deem the limited warranty null and void.   

Can I remove the center brace of my aquarium frame?

Do NOT remove the center brace on any aquarium. Removing the center brace will affect the structural integrity of the aquarium. The center brace was designed to reinforce the aquarium and provide support to the front and back glass panels. Modifying the brace may cause the aquarium to leak or fail over time. The center brace is also required to fit our glass canopies and full hoods. Please note, any aquarium that has been altered or modified in any way (i.e. - removal of center brace, drilled, attempted to drill) by any individual that is not a qualified Aquarium Masters technician will deem the limited warranty null and void.   

Can my aquarium be used for both fresh and saltwater applications?

Most of our aquariums can be used for both freshwater and marine applications. Smaller models are freshwater only.

 

Do I need to drain my tank in order to move it?

Absolutely! All aquarium models are required to be drained before making any attempts to relocate or move. We also recommend you to remove decorations and gravel before moving your aquarium. Moving your aquarium with gravel or water will cause stress to the sealant and glass panels, resulting in pressure cracks or leaks. Do not move your aquarium with water or gravel even at a short distance. This type of damage is not covered under warranty.

 

Click the "Warranty Information" link below for more information regard Aquarium Masters limited warranty.

Any Aquarium Masters Glass Aquarium that are shipped by a retailer to a consumer individually via USPS, UPS, FedEx, common carrier truck line or any other LTL freight service is specifically excluded from any warranty, expressed or implied. Claims must be filed with shipper and/or carrier.